Talkpod Expands Global Reach with Localized Services

October 23, 2024

Roger Chen, General Manager of Talkpod, recently sat down with QZTV to discuss the company's global expansion strategy. Chen emphasized Talkpod's commitment to providing localized services and support to customers worldwide.

"At Talkpod, we believe that product localization is just the first step," Chen said. "We are dedicated to providing comprehensive localized services, from pre-sales consultations to after-sales support, to ensure that our customers in every corner of the world have a seamless experience."

Talkpod has made significant strides in expanding its global footprint in recent years. The company has established overseas warehouses in key markets including the United States, Canada, Mexico, the United Kingdom, Germany, Australia, and Japan to facilitate faster delivery and better serve customers in these regions. Additionally, Talkpod has invested heavily in multilingual support to ensure effective communication with customers around the world.

"We are continuously working to improve our products and services based on customer feedback," Chen added. "By implementing a two-way feedback mechanism, we can better understand our customers' needs and tailor our offerings to meet their specific requirements."